Support & StaffING
NGI’s keys to success are: reliability, excellent listening skills, and outstanding customer service.
These qualities are a necessity in ensuring the customers needs are met. We believe having solutions to meet your customers concerns positions your business to reap the benefits of delivering excellent customer service. We can help with training your staff to always be helpful, courteous, and knowledgeable which creates customer satisfaction. Don’t forget that hiring and recruiting the right personnel for excellence creates the foundation for growth and success.
NTD Support
Nissi Group offers support services for NTD random sampling. This includes analyzing transit services to provide trips to be included in the random sampling, compiling UPT and PMT from completed samples, calculating average UPT and PMT for the year, and providing new sampling plans for mandatory sampling years.
CUSTOMER SERVICE
Nissi Group can provide quality customer service specialist, handle customer complaint reporting, face-to-face customer service, and call center operation and management.